Privacy Policy

Canplay Casino Privacy Policy

At Canplay Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, transfer, and store personal data that you provide to us or that we obtain through the website (the "Website") and/or our mobile applications.

1. Data Collection: We may collect information about you when you:
   • Create an account on our Website.
   • Use our services or participate in any activity on the Website or through our mobile applications.
   • Contact us by email, phone, mail, or in-person (e.g., to ask a question).
2. Data Types: We may collect various types of personal data about you, including:
   • Name and contact details (address, phone number, etc.)
   • Passwords
   • Account information (username, password)
   • Preferences for marketing communications and newsletters.
3. Purposes of Data Collection:
   • To manage your account and provide our services.
   • To personalize your experience on the Website or through mobile applications.
   • For communication purposes (e.g., customer support).
4. Data Use: We use your personal data for legitimate business purposes, which may include:
   • Marketing communications and offers tailored to your preferences.
   • Conducting surveys or collecting feedback to improve services.
5. Sharing Data with Third Parties: We might share some of the information we collect from you with trusted third parties in order to:
   • Process transactions securely (e.g., payment processing, etc.)
   • Support customer service inquiries
6. Security Measures: Canplay Casino takes data security seriously and uses reasonable organizational and technical measures, such as encryption methods for sensitive communications.
7. Storage Period: We will retain your personal data only for the time necessary to fulfill our legitimate business purposes (as described above). After that period we may anonymize some of this information or destroy it.

Accessing Your Personal DataYou can request access and/or a copy of your personal data by writing an email. Please note: We need sufficient proof of identity and purpose for this request.

Amending Your Personal DataIf any details you provided to us are incorrect, please let us know as soon as possible so that we may correct them without undue delay.

Deleting or Anonymizing DataWe will remove your personal data from our systems when it's no longer necessary. We might anonymize (removing all personally identifiable information).

Data Retention and Purging: Canplay Casino maintains a retention period for user profiles which includes account activity data, based on legitimate business purposes. These records may be retained for up to two years.

Changes in Policy: Please note that we reserve the right to update this Privacy Policy at any time without prior notice.

Your RightsYou can withdraw your consent for marketing communications by writing an email or updating your preferences online.If you want more information about how Canplay Casino collects, stores and uses personal data, please see our contact page.